英语翻译1.sparkling mineral water 的显着特征就在于水中所含的carbon dioxide2.如果客人多了,应为客人递上热毛巾和热茶,有些客人喜欢喝冰水,视情况而定.如果客人醉倒了,应马上通知喝醉酒客人的
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英语翻译1.sparkling mineral water 的显着特征就在于水中所含的carbon dioxide2.如果客人多了,应为客人递上热毛巾和热茶,有些客人喜欢喝冰水,视情况而定.如果客人醉倒了,应马上通知喝醉酒客人的
英语翻译
1.sparkling mineral water 的显着特征就在于水中所含的carbon dioxide
2.如果客人多了,应为客人递上热毛巾和热茶,有些客人喜欢喝冰水,视情况而定.
如果客人醉倒了,应马上通知喝醉酒客人的朋友,把其劝回自己房间或先把其送走.
如果客人喝醉了闹事,应第一时间通知保安部.
3.遇到这种情况的时候,首先应当向客人表示歉意,并且耐心的询问客人情况,是否是酒水,菜品或者是服务的问题让客人感到不满,并将问题第一时间告知现场经理,力争给客人一个满意的答复.
4.如果客人说:“i’ll pay when i leave”,我会告诉客人:“先买单后消费是公司的规定,不便之处请您原谅”.
1、牢记客人永远是对的,不要与客人发生争执。
2、耐心听取并接受客人投诉。
3、找出原因,立即采取措施,切勿延时。
4、如遇严重投诉,立即知会上级或经理。
英语翻译1.sparkling mineral water 的显着特征就在于水中所含的carbon dioxide2.如果客人多了,应为客人递上热毛巾和热茶,有些客人喜欢喝冰水,视情况而定.如果客人醉倒了,应马上通知喝醉酒客人的
1 sparkling mineral water marked characteristic is that water contains a carbon dioxide2. if the guest is more, should be the guest pass hot towel and hot tea, some guests like drinking ice
water, depending on the
circumstances. If the guest is drunk, drunk friends should inform guest immediately, the urge to her room or put it away. If the guest is drunk to make trouble, should notice the first time the security department. The 3 time when this happens, we should first of all apologize to the guests, and ask the guest whether patient, drinks, food or service problems make the guest feel dissatisfied, and then the problem is the first time to inform the site manager, and strive to give customers a satisfactory answer. 4 if the
guest said: "I 'll pay when I leave", I will tell them: "after
the first
pay consumption is a
requirement of the company, please forgive the
inconvenience".如果满意请采纳吧