求 酒店预定 情景英文 对话

求 酒店预定 情景英文 对话
求 酒店预定 情景英文 对话

求 酒店预定 情景英文 对话
Scene 1 Between the Guest and the Room Attendant
Guest:Excuse me.We're leaving today.
Room Attendant:Is there anything I can do for you?
Guest:No,just tell the accounting desk abou it.
Room Attendant:My pleasure.By the way,I'd like to tell you that the check-out time is 12∶00 noon,sir．
Scene 2 At the Accounting Desk
Guest:I'd like to pay my bill now．
Front Office Cashier 1:Your name and room number,please?
Guest:George Wright,Room 706．Front Office Cashier 1:Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr George Wright?
Guest:Yes,my friend and I just had breakfast at the dining room,but we didn't use any services．
　　Front Office Cashier 1:Fine．This is your bill,Mr George Wright.Four nights at 90 US dollors each,and here are the meals that you had at the hotel．That makes a total of 665 US dollars．
　　Guest:Oh,my God!How could it be so much?I didn't expect it to be so much.Maybe there is something wrong with the meals.
　　Front Office Cashier 1:I'm very to hear that,Mr George Wright.Don't worry.I'll check it at once.
　　(The Front Office Cashier 2 calls the manager of Food and Beverage Outlets)
　　Waitress A:This is the Food and Beverage Outlets.Can I help you?
　　Front Office Cashier 2:This is the Front Office.I'd like you to reaffirm the meals of Mr George Wright.There is something wrong with the cost.
　　Waitress A:OK.Just a minute.Oh,yes,you are right.The cost should be $201.
　　Front Office Cashier 2( turns to Mr George Wright):Sorry,sir,we made a mistake.
　　Guest:What happened?How could you be so careless!I want to see your lobby manager.
　　(The lobby manager comes.)
　　Lobby manager:Sorry,sir.I've heard about the accident.Here I want to apologize to you for our carelessness and the delay and inconvenience that it brings to you.Please frogive us.We won't make the same mistake again.And we''ll give you a small gift.Welcome you to here next time.
　　Guest:That'll be fine.(Turns to Front Office Cashier 1)
　　Guest:Can I pay by credit card?
　　Front Office Cashier 1:Certainly．May I have your card,please?
　　Guest:Here you are．
　　Front Office Cashier 1:Please sign your name here．
　　Guest:Oh,yes．Is it possible to leave my luggage here until I'm ready to leave this afternoon?I'd like to say good-bye to some of my friends．
　　Front Office Cashier 1:Yes,we'll keep it for you．How many pieces of your luggage?
　　Guest:Just three．I'll be back by 3∶00．
　　Front Office Cashier 1:That's fine.Have a nice day．
　　Guest:Thank you．See you later.